We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Item is as listed, true to size or just a bit larger do not go up on size color is good. very nice panties
nice
This was a really great underwear set that was both affordable and well-made. I really like the fabric that was used on the set as it is extremely comfortable, and the colors are absolutely perfect I would definitely purchase this again!
"I love love love it. The size of the underwear is very suitable for me. The quality is also very good. It has good elasticity and soft touch. It is very comfortable to wear. Each color is very beautiful and can be changed to wear . Love them all"
Very beautiful panties. It’s so soft and comfortable to wear! And the shipping was very fast. Very satisfied with the item. Will purchase more in the future <3
Very nice super soft, size you may want to go down 1 size they are slightly bigger,
They look good quality, come in a vacuum bag, with a 30 euro tag, my girlfriend thought I 'd buy you something expensive haha when it cost me 10 dls approx
"Love these everyday parties! So worth giving a try, comfy and are so flattering"
Adorable and stylish comfy as well! Elastic and stretchy!
The purchase is very satisfied. Quality at the height and super soft. Looks like pic. Ordered more...
Love these underwear they are super lightweight and comfortable, feels like arent wearing anything at all. My boyfriend loves them too, he says they are very sexy !
Excellent panties, price-quality, color-all is well!
Highly recommended! Not cheaply made! They are super sexy as the back is all lace.Very happy!!!