SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of UG Clothes (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
No complaint
At its size 75 V had to take on a larger size.
a big small . but for the price its ok
OK
Soft and pleasant lace. But I ordered 70c, in a tag it has 32/70 and cup doesn’t fit it’s small.
Perfect, just like picture
To sall
Pushap is not big, but it sits cool!
Good pushapchik
As described
Small degree. Not compatible with the order.
On the girth of 90 excellent 85C.
Bust without push, but in my case it's a plus-since it's very small. But boobs collect beautifully. But the quality! I'm delighted! The lace is very soft, nowhere does not stick out a single thread. Class. To the body is very pleasant. I will lose weight, that would order more! The only thing, advice to the manufacturer-make a metal buckle, plastic it for a couple of times It was two months before Mo .... but the fabric was worth it... very pleasant and soft
Blue, I thought that it would be cream black, I take the second time, I like it very much, I wore a year almost every day
The goods have not yet arrived, but I put five stars, T. K. Approved refund. The store has extended the protection period many times.
I did not fit much in size, and so for such money is not a bad product
Very long went the goods, did not serve
The bra is fastened, although the size as the last took.
Great item. I would recommend
Reached Kiev in 19 days, good quality
Bra Duge garniy. Lace to me, soft. De do not de Storto thread ale CE is not critical. At the age of 75 V took 75c, I call it a chewing chewing around the back, I'm thin, ale cup of good. I'll try to get it for merzamoviti 75b. Delivery to Ukraine menche city, here 3 types
Malomerit, although beautiful underwear
The smell is uncomfortable and presses
Great!!! In Russia I buy 80 v. I ordered a larger size. i sat perfectly. Quality Super goods tracked!!! The product and the store I recommend. Seller Thank you!
Its very good quality. I recomend.
Very beautiful bra.
sexy
Everyone is satisfied, thank you!
items came fast! than you. I will add reviews in few days
Came to Mo for 21 days, corresponds to the description, well sits but not on me the size was wrong))). I liked the quality, very soft and pleasant to the body
Quality is good. Beautiful. The clasp is reliable. But the size was small
Cute, recommend
The order took three months. In general, I like it.
Nikrashcha purchase on the car, the arc of the bra
The order is satisfied. The size matches. On the girth of 80 cm, 80 V sat perfectly, nothing presses and does not press. Synthetic fabric, but pleasant to the body. Cup foam with push-up. Delivery is average, the track was not tracked. Thank you to the store, the order is satisfied. I recommend to buy.
Thanks for the fast delivery. The quality is also completely satisfied.
On the OG 96 under the breast 80 ordered 85C. in size approached and in the form of villages normally. Not very high quality stitches, in front, around the fastener stick out threads, the ends of the lace, under the clasp, one is shorter than the other. I'll have to sew a little lace for symmetry, well, cut the thread. But the delivery is quite fast. To Vladivostok 12 days.
Had to be black with lining nude and it live is dark gray navy blue with pink lining. Super.W PL stretcher 70-75B and here is perfect. My size bust 89cm under bust 73 cm 85C is a good choice
Very comfortable. Recommend
Excellent bra, very nice material, but under the breast a little press (although I looked at the standards. Under the chest girth of the change-75. Delivered to Ufa in 16 days
Excellent
Fast shipping very good for Aliexpress standards.
Excellent quality!
The landing is slightly different from what in the picture, and it is small, so the chest is slightly flattened. In general, quite good. There is a small smell, the threads do not stick out anywhere. Was sent by the store the day after the order, went to the Far East for a month and a half
It turned out to be one and a half times less than necessary.
The goods came quickly, in size, very soft and comfortable
Quality is super. Delicate fabric. Nice body. Advise.
I'm happy! Thank you
Convenient, pleasant, good buckle. The model is designed for a small chest, because the cup is sewn almost without deepening, it looks beautiful.
Small on 75D
Very long delivery, in Hmao exactly two months
The goods did not receive. I got the money back.
Perfectly fitting bra, my second order. Thanks!
Quickly delivered, product quality, store and product, I recommend.
The goods did not reach, arrived in the country and disappeared. The store replied to the requests, waited together until the last. This was the second purchase from this seller, so there are no complaints about it
Wonderful goods! I'm very pleased with the choice! Perfectly guessed the size, excellent fabric, soft pleasant to the body! I'll order another one, and I recommend it to everyone
5.10 I ordered, came the order until Volgograd in late November. Worthy underwear, the smell is small as all new things, even you can say pleasant, girth 75 sometimes I'm pressed so I ordered 80, in the girth is good, but the cup is small to me, usually I take in, but this model probably need C, everything is OK. I will be happy if I helped with the review!!!!))))
Long delivery. Slightly small, but very beautiful
I can't say anything... The goods did not come (((but the store returned the money
Great fit !
Product consistent with the description and with size chart
In general, the quality is not bad. But the threads stick out and there are poorly processed areas
Thank you, delivery 2 weeks, in size
Good product but a little small
All Super
Delivery in Vyborg is very fast, in 2 weeks. Excellent, took 90C, corresponds to the size, the quality is good
Taken 85b but a little small. Prettier color on the picture
Just a bomb bra came up just like I'm sewn on
It is very nice and favors the shape of the chest
Gorgeus!
On the quality of claims in general there is no, everything is very beautiful and worthy. But the size was pumped, it was not enough. Most likely the fault itself, it was necessary to familiarize yourself with the size grid.
It feels like they're all one size. I ordered 75 and 85... the same
Cute bra, good quality!
On the hips more than 90 cm will be small
ok
It took about 25 days to arrive to Hungary. It looks really good, finely sawn, but it is really small. It does not fit.
Pleasant and cute bra, very fast delivery, thank you.
I took 85C. My og 94. Of course he doesn't hold his chest. But in general, not bad. The only minutes, this is what the lower ruche turns under the chest. To Vladivostok was 42 days.
Exactly what i order
Beautiful bra, but on a small chest, I have 75A, very flattening chest, but to store Thank you for shipping
Goods not such as had to be, store honest, nice Zareagował expresowo. Cash register on your account. Dziekuje and best regards
Excellent underwear
The second time I order from this store, I really like the model, convenient.
The parcel went 3 weeks, tracked, brought home courier of new mail. I ordered 70 V my real size, the village is good. The model is very beautiful. Soft, comfortable. Quality would like better, the thread is nonsense, you can cut, but in places it came out Lace and will have to put yourself some where the clips are not lucky when washing
Very soft!
THANKS!!!!
In general, good quality, but I suddenly turned out to be small. But the store's guilt is not there. Packed in a bag on a lock
Paralon is thin. On a small chest is not very. Dressed once.
Quality is good. At the moment I will order more.
The order came very quickly. The quality is excellent. Straps are adjustable. Thank you store.
Chic bra! Delivery is almost a moment. (less than 3 weeks to the Sverdlovsk region). Very comfortable, soft, pleasant to the body. There was a couple of strings near the fastening, but it's not scary. A little did not guess with the size, and the Cup butt, but because. I'm in the process of slimming, another kg and it will be perfect, I still have a wide chest, the right slightly fell out on the side, in the photo you can see (but again it's a bigger size problem, because. Usually I can collect them in a bunch). In general, I'm sooo happy, I will order in other colors.
Good linen. comfortable and beautiful. Seller recommend.
Nice. I'm satisfide
Very comfortable bra, soft, well supports. There was one thread-nothing terrible. Color as in the photo. The only thing, the girth is not clear, but in the range. For example, on her girth took 85, but on the tag indicated 83-87. Accordingly, it sits slightly freer than in the photo of the store in the model (does not tighten the chest). For everyday wear is very convenient. Delivery month to Moscow
Bra is good, goes size in size, very convenient clasp, already not the first such order and previous bras are checked 4 months of almost daily use. I recommend to order. Very nice and sociable store, delivery fast. To Kemerovo region for 2,5 weeks
At 75 V, according to reviews took 85C. Large, I will order less. You can wear it, but it looks wrong.
Beautiful and neat, I take not the first time. Great thing, thanks to the store.
Perfect for a 90c
Beautiful but small
Very fast delivery but very small size does not match
I have not received the product probably due to the delays of the covid i got refund though
Happy
I order the second time, I like everything.
Order came quickly. Size fits. It is sewn a little shouts, but it does not throw much into the eyes
It's very nice but a little defective. The fringes in the chest union are left with two sections and one side is a little more largl than the another, otherwise it's beautiful. I cut off the two leftover fringes and it looks great.
Super topic. Even on a small chest beautifully sits.
Beautiful bra Recommend
It's very nice but the sizes don't match. I asked for a bigger one according to the guide, and I still got smaller.
Very tender thank you
excellent
Perfect! Perfect! It looks great, ask the size and it's perfect
Lovely
Long czekałam for shipment. Ca 3 months. Corsage very convenient and beautiful. Has 1 flaw. Lace is askew sewn :(
Second I buy in another color. Exact to description, very nice and feels very good. My size is 95C and this 90C is great, so I notice that size large. I recommend.
Fast delivery, the quality is good, but small...
Відповідає description, I recommend.
Great Bra. Thank you for the fast delivery!
Excellent quality. Beautiful bra, sits on me perfectly. Highly recommend
Merci
Delivery took about 7 weeks, everything as described but smaller
Very beautiful, came very quickly) odorless, lace smooth
Excellent. Fully corresponds to the description. Thank you. Excellent. Fully corresponds to the description. Thank you store. Delivered quickly. Packaged supplier!
exactly as in the pictures
very good
Super cute, very good quality and good finishes. Same as the picture. I arrive super fast
The truth is not well finished, I am not convinced.
Very, elegant comfortable, we recommend
Size 70 V, more suitable for 70A. I have between 1 and 2 size. I'm small. Everything is different.
Very comfortable! The size is smaller than expected but I like it a lot. Recommend!!
Comfortable, soft
It is accurate, very well the size and very nice to the touch, good quality.
Come on, great. I ordered for my size 75b. Matches.
The front closure leaves much to be desired. The size approached. Thank you
Came quickly (27.11 ordered, 10.12 was at me), sits perfectly, comfortable, beautiful. recommend.
Very long delivery
Nice and comfortable
Everything came very quickly
Not me, too small.
The cup is small, overall excellent.
It's very nice, it takes 4 months, but I don't think it was the store's fault.
They are very pretty and look phenomenal.
Good))) you can take.
Beautiful I'm in love thank you buy masss
The fact that I took quite a teenager in it still push, it seems to look good, but a lot where the threads stick out, the prickly long probably will not last
All as in the photo. The quality is excellent. Thank you to the store for fast delivery and the quality is excellent. Recommend
Fire!
In the volume of small, the chest flattenes. Sewn neatly, to the touch pleasant.
Excellent Sconce, I order not the first time, different colors, I'm happy with purchases and I will definitely order more) thank you to the store, the goods quality and unusually looks beautiful!
Girls, took the size in size and did not lose. I sat down like a glove. Very soft and almost not felt.
beautiful piece. Nice fabric
The product is definitely happy with all 5 stars! This bra is very pleasant to the touch, you can wear like a sports bra, or you can unzip in front and put on in a different way. The buckle itself is made of plastic, hard plastic to open-you need to right side start down to click, and then pull up to pull out the cheek. But there is one Minus: The choice of size is a very labor-intensive process. I wear 80A or 80b, but I can wear 75A and 75B (in rare cases, if nowhere does not press me), but as they said in the comments, that the bra is very small in terms of girth under the breast, then you need to take 2 sizes more! (girth under the chest). The Cup remains unchanged, the cups completely approached my chest, everything fits tightly, but not tight! Nothing's hanging out. Everything is very wonderful, thank you to the store
Nice looking
Recommend, I am very glad
Good quality but delever vary late
Cool bodice, but not quite comfortable
Super great corsage, mega convenient. Troszkę flattens, but it for me no problem :)
I order 2 times. The first one was black. I did. I ordered white. Very beautiful. Recommend
Beautiful product, however, was small in me will give gift
Take it, cool.
Chic bodice, perfectly matches the description. For their money just chic, the store is good! Many questions about the size, I wear 75b in life, took 85B. Seems ok :) ordered 24.11, came 8.12
Patiko typewriter Mazoka nusipirkau
A good bra, very comfortable. Ordered 90c for og 105, came up perfectly. Delivery to Germany 18 days.
Size C not corresponds with a size C. seams venhem poorly rematadas, moito loose wire.
Corresponds to the description.
It’s so nice, gentle and soft. The lace is also so good that it doesn’t make you feel itchy. Recommend.
What is the cutest. ふだん E65 was so ちいさかっ
Perfect! will order more.
Product is good but i ordered small size mistakenly
Three good
Everything has come, boldly order!
Great bustier. I order not the first time. Excellent ratio of quality and quality. Very comfortable cups and shy.
The parcel was lost, but the store returned the money. for what thank you.
At 75b does not sit badly, I can order another but I'll take a little more cup! Recommend